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Title Change: $ 20.00
If you have recently purchased, or transferred title, there is a fee to cover the costs associated with making the change to the tax roll. This charge will be added to your tax account and you will receive a letter notifying you of the fee.

New Account: $ 25.00
If your property is new to the tax roll, been severed, etc., you will incur a one time fee to cover the costs to set up the tax roll.

Return Payment: $ 25.00
If your tax payment is refused or non sufficient funds by your financial institution, including Pre-authorized payments, post-dated checks, you will be charged a returned payment fee for each account payment was applied to.

Tax Certificate: $ 50.00
There is a fee to purchase a Tax Certificate.

Additions to the Roll: $ 20.00
All charges incurred through property standards, grass cutting, etc., left unpaid after second notice will be transferred to the corresponding property tax account.

Tax Statement/ Account History/Duplicate Bill: $ 10.00
Tax Letter: $ 25.00
If you require a record of payment for income tax purposes, account history, reprint of tax bill, a letter for taxes paid in the event of the property sold during the year, or tax arrears notification letter mailed out there is a fee.

The Treasury Department provides a variety of services to the Municipality. These services include the following:


Treasury and Financial Services

  • Manage all Financial matters of the Town as directed by the Town Council including preparation of all Financial Statements
  • Corporate Accounting Services and internal control systems
  • Financial Reporting which fulfills the Public Sector Accounting Board (PSAB) Standards
  • Preparation of Annual Capital and Operating Budgets
  • Accounts Payable, Accounts Receivable
  • Property Tax, Billing and Collection, Taxation Policy and advice to Council, Related boards and staff,
  • Financial Services including financial planning to ensure long-term financial sustainability,
  • Cash Management including Administration of debt and investments
  • Development Charges


Other Services include the following:

  • Payroll and Human Resources Services
  • Risk Management and Insurance
  • Special Projects, Municipal Performance Measurement program (MPMP), Dog Tags and Animal Control 
Name Title Address Phone Email
Iryna Koval Director of Finance/Treasurer

130 Oxford St, 2nd Floor
Ingersoll, ON N5C 2V5

519-485-0120 ext 2227
Joyce McAndrew Deputy Treasurer/Tax Collector   519-485-0120 x 2226
Kexin Lu Accounting Clerk/Accounts Payable   519-485-0120 x 2262
Tracy Likins Accounts Receivable/Tax Clerk   519-485-0120 x 2228

Pre-authorized Payment Forms

Plans Available

We offer two types of Pre-Authorized Payment Plans. An Installment Plan and a Monthly Plan.

If you choose regular tax instalments they will be withdrawn automatically from your bank account on the Instalment date(s) set for the Tax Levy. You will still receive a tax bill with the amounts to be withdrawn on the due dates.  Returned items are subject to penalty/Interest charges.

This may be great idea for those who like to go on winter vacation. 


  • Easy to budget by spreading payments over (twelve) 12 near equal payments withdrawn automatically from your bank account.
  • Saves cost of postage or cost of driving to municipal office to pay your taxes.
  • Avoid late payment charges or worry about missing due dates.

There are no service charges or late payment penalty charges for using the Pre-authorized Payment Plan (PAP) The amounts deducted are based only on taxes levied.


You must have no amounts outstanding on your tax account. Account must be paid in full prior to November 30 of the preceding year to ensure enrolment in the following year.

Your latest assessment must be a full assessment. Supplementary Levies are due and payable in one instalment and not included in the PAP for the year levied.

Your taxes are not included in your mortgage payments.


Your annual tax levy will be estimated based on the prior year’s actual taxes, and divided into twelve (12) near equal payments.

This amount will be deducted directly from your bank account on the first working day of the month from January to December inclusive.

Once the actual tax rates have been established for the year, this amount will be adjusted for any remaining months starting on the July withdrawal. You will be notified in writing of the adjusted amount prior to processing. Should your account be in a credit balance such credit will remain on the account and be calculated in the next payment estimate. 

Bi-annual letters (Jan and June) indicating the amount to be withdrawn from your account on a monthly basis will confirm your enrolment in the Pre-Authorized Payment Plan.

Your final tax bill will be sent to you by July 31st each year.

Enrolment in the Pre-Authorized Monthly Payment Plan is automatically renewed each year, and notification about the next year’s payment amount will be sent in December of the preceding year.


Enrolment in the Pre-Authorized Instalment Payment Plan is automatically renewed each year. Tax Bills will be sent in the usual manner and will show the date(s) and payment amount(s) to be withdrawn.


If for any reason you wish to be removed from this payment plan, or if your banking information changes, YOU MUST notify the tax office IN WRITING at least Ten (10) days before the next pre-authorized payment is due (some exceptions may apply).


Removal from the plan will revert ratepayer to the regular payment process subject to regular scheduled penalty/ interest charges from date of notification of request to no longer participate in the Pre-Authorized Payment Plan.


If for any reason a payment is returned, you will be subject to a $25.00 administration charge plus applicable penalties to your tax account. Subscribers to the plan who annually have two payments returned will become ineligible to continue on the plan, and will revert to the regular system of payment, subject to standard penalty/interest charges of 1.25% per month for late payment.


Subscribers who do not provide payment in full of any returned item, plus applicable charges, within 10 days of the bank notification will be removed from further participation in the PAP Plan.


  • Complete and sign the attached Authorized Form ( PAP Form )
  • Attach an unsigned, blank cheque marked “VOID”
  • Authorized forms must be received at the Town of Ingersoll office on/by November 30th of the preceding year to ensure your enrolment in the following years Pre-Authorized Payment Plan
  • Please indicate on the form if it’s the Installment Plan or the Twelve (12) Payment Plan that you are applying for

The Municipal Property Assessment Corporation (MPAC) is responsible for placing a value on all properties in Ontario.

Property taxes are determined by multiplying your Current Value Assessment by the tax rate as established annually. If you have any questions about your current value assessment or wish to appeal your current value assessment, contact

Municipal Property Assessment Corporation (MPAC)

4380 Wellington Road South
London, ON N6E 3A2
Tel: 1-866-296-MPAC (6722)

MPAC's Website


MPAC - 2016 Assessment Update (Council Presentation)

School support questions will also be handled at the above numbers


How can I learn more about my assessment?


MPAC has produced a series of videos to help property owners better understand the assessment system. Available on YouTube, the following videos were provided to municipalities as part of the municipal toolkit, and are accessible on




About my assessment Website

The Province of Ontario establishes the education tax rates. Your questions on these rates should be directed to the Provincial offices at

Tel: 1-800-263-7965

Province of Ontario

Assessment Notices

All property owners in the Town of Ingersoll should have received their Property Assessment Notice for the current tax year from MPAC. If you have not received your notice and would like to know what your new assessment is please contact MPAC at 1-866-296-6722.


The Local Assessment Office is located at 4380 Wellington Road, London, Ontario. They can be reached at 1-866-296-6722 to answer your assessment type questions.


For further information about property assessment visit the MPAC site.


Tax Appeals

There are a number of ways to appeal your property assessment:


Form 357/358


This form may be used to request tax assessment relief if your property has ceased to be liable to be taxed at the current tax rate, has become exempt, has been razed or damaged by fire/demolition/otherwise, sickness or extreme poverty, mobile unit has been removed or repairs/renovations preventing normal use for a period of 3 months. A form 357/358 must be obtained and filed with Municipal Staff by February 28th in the year following the reason for application.


All appeals must be submitted by filing a Request for Reconsideration to MPAC by the deadline of March 31, of the assessed year. By submitting an RFR the resident is asking the Municipal Property Assessment Corporation to review their property assessment. There is no fee for an RFR. The deadline for submitting a Request for Reconsideration is March 31st, of the year for which you are requesting a review of your assessment.

Further information regarding Requests For Reconsideration may be obtained at

To be able to file a complaint with the Assessment Review Board, a property owner must have previously submitted a Request for Reconsideration to MPAC by the March 31st deadline. Further information regarding assessment appeals may be obtained at:

Tax Rebates

Deadline for applications for vacancy rebates each year is the last day of February of the following year. This rebate applies to vacancies within the commercial/industrial class only. The Rebate form is below in PDF format: please note, the application is on legal size paper and both sides must be complete or your application will be rejected.


For complete information about eligibility requirements, refer to Section 364 of the Municipal Act and Ontario Regulation 325/01.

General Information

A whole commercial or industrial building will be eligible for a rebate if the entire building was unused for at least 90 consecutive days.


A suite or unit within a commercial building will be eligible for a rebate if, for at least 90 consecutive days, it was:

Unused; and Clearly delineated or physically from the used portions of the building; and Either capable of being leased for immediate occupation, or Not capable of being leased for immediate occupation because it was undergoing or in need of repairs or renovations Unfit for occupation

An industrial building will be eligible for a rebate if, for at least 90 consecutive days, it:

Was Unused; and Clearly delineated or physically from the used portions of the building

A building or portion of a building will not be eligible for a rebate if it:

  • is used for commercial or industrial activity on a seasonal basis
  • is leased to but not occupied by a tenant
  • is already included in the sub-class for vacant land
  • is used by the owner for storage or any other purposes


The application deadline is the last day of February, of the year following the vacant period. Fully completed applications and all supporting documentation must be submitted to the Town by the deadline date. Please note that after reviewing the initial application, the Town may request additional information in order to verify eligibility or identify the vacant area.

For properties with both Commercial and Industrial assessment, separate applications must be filed.

The Town’s deadline for processing applications is 120 days after receipt of all requested information from the owner.

The Municipal Property Assessment Corporation (MPAC) is responsible for determining the apportioned assessment value and the Town is responsible for calculating the rebate amount.
Rebates will be applied to the property tax accounts, refunds will be issued for any credit balance upon request from the property owner.

A property owner who disagrees with the rebate calculated by the municipality can appeal to the Assessment Review Board (ARB) within 120 days of receiving notification of the rebate amount.

Application forms are available year round from the Treasury Department and will be processed in accordance with the above deadlines.

Some of the information required on the form is as follows:

  • Municipal address of the property including the Roll Number and Account Number.
  • Owner information – name, address, phone number etc.
  • Description of the vacant area – unit, building or floor number – a sketch or diagram is recommended.
  • Size of Vacant Area – in square feet.
  • Period of Vacancy – at least 90 consecutive days – beginning and ending dates required.
  • Signature of the Owner (or Owner’s Representative).

Deliver the completed application to the Treasury Department by 4:30 p.m. February 28 (29).


Vacancy Rebate Application Form

Ingersoll - our heritage, your future




130 Oxford Street (2nd Floor)
Ingersoll, ON
N5C 2V5 

Business hours are Monday to

Friday from 8:30am to 4:30pm

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