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COVID-19 Information

July 29, 2020 


See attached guidelines from southWestern Public Health regarding introduction of Mandatory face coverings as of July 30th at 11:59pm



Information on Patio Process

Please see attached for details on community Services departments plans for implementing Phase 2 re-opening guidelines.

Opening of Splash Pad & Skate Park – Pres Release

Cooling Centre – Press release June 16th

click here to view Community Services Phase 2 plans

All Community Services updates to date


An important message for the people of Ingersoll
I don’t need to express to you how important it is to maintain social distancing but it seems not all in our community are getting it.  Young people especially. They do not realize the impact that their decision can make on family and friends. Spread that word and if people wish to report violators the number to call is 1-888-310-1122.

Take care everyone.



As of May 29th, anyone entering Alexandra and Tillsonburg Hospitals are required to wear a mask.  Please see attached for further information from AHI.


Please read attached information that will be circulated within the Community promoting “Local Love in a Global Crisis” for 

Seniors and those with disabilities.  PLEASE help if you can. View  “Local Love” here


With a tax deadline upcoming please see the link below providing options for paying Property Taxes during Closures.

Options for Paying property taxes during COVID-19 Closures


April 23, 2020
There have been a lot of questions about essential businesses.
The determination of who is on the list is made by the province exclusively.
The Ministry of Municipal Affairs is pointing everyone to the list of essential businesses and FAQ page.
Here is the link for the essential workplace list:
Located within this same link are Frequently Asked Questions and the Stop the Spread Business line: 1-888-444-3659.
These are resources available to the general public.





The Building department is operating as normally as possible during this time


All applications are being accepted via email at [email protected]

Permit applications can be found at

For any questions regarding permit requirements please email [email protected]


To book an inspection email [email protected]

All job sites no matter the size must follow the Provincial guidelines

Building department staff will screen prior to booking and entering all inspections. Alternate solutions may be offered to performing regular inspections to keep projects moving forward.

Please be advised that the Town has implemented policies that must be adhered to for the safety of those on a job site, staff and their families.


Keep Up to Date with our latest newsletters for small businesses

Local Economic Developers Launch COVID-19 Response Website

Keeping Local Businesses Informed of Financial Supports and Funding Programs: 

see attached information released

April 7, 2020 – The various economic development agencies that serve Oxford County are working together to keep business informed. A new website has been launched ( ) as a one window approach for business support information related to the COVID pandemic.

The website will be updated daily and will include information on local measures such as tax deferrals being offered by some Oxford communities, provincial initiatives such as deferred WSIB payments, and federal financial supports such as the Canada Emergency Wage Subsidy that provides 75% wage subsidy for qualifying businesses.

Locally agencies that support business are working hard to do what they can to support business. For example, Community Futures Oxford has launched an Emergency Microloan to provide up to $30,000 short- and medium-term cash flow that will help businesses get through the next several months.

Likewise, the Small Business Centre has been fielding an increased number of calls answering the concerns of local small businesses. The Centre has created a number of info graphics explaining government programs which have been shared across the country.

The site will also include a calendar of upcoming free webinars for business as well as information on how to support local businesses during this unprecedented time.

Partners in this initiative include economic development officers from Ingersoll, Tillsonburg, Woodstock and Rural Oxford Economic Development, as well as The Small Business Centre, Community Futures Oxford, Tourism Oxford, the Oxford Workforce Development Group, SCOR EDC, and staff from the Ministry of Economic Development, Job Creation and Trade.


Len Magyar, Oxford Connection Chair [email protected]

Phone (519) 532-3686


Click here for Important Changes to Garbage & Recycling collection


OPP Enforcement during COVID-19 Pandemic:

The Ontario Provincial Police (OPP) encourages businesses and individuals to voluntarily comply with the short-term restrictions introduced by the federal and provincial governments to combat the spread of COVID-19.

While education, awareness and compliance are preferred options, officers will apply discretion to lay charges under the provincial Emergency Management and Civil Protection Act (EMCPA)

Enforcement actions can include offences relating to:

  •     Operation of non-essential businesses and
  •     Gatherings of more than five people, with some exceptions

Additionally, police have the authority to arrest those in non-compliance of the federal Quarantine Act at the request of a screening or quarantine officer.

The OPP will continue to provide public safety services to the communities we serve and support the efforts of federal, provincial and local health authorities during the current situation involving COVID-19. We appreciate the public’s ongoing support of these measures. Stay home and avoid non-essential travel, practice good hygiene and follow the Ontario Ministry of Health’s recommendations in order to limit the spread of COVID-19.

If you wish to file a report regarding non-compliance under the Quarantine Act, contact Public Health Agency of Canada. For emergencies, please call 9-1-1. For all other police matters, including non-compliance to the EMPCA, please call your local police or the OPP at 1-888-310-1122. For less serious incidents, report online by visiting

Additional COVID-19 information and resources can be found at and the Government of Canada website. OPP-related information and updates can be found at


Message From MPAC regarding Property Assessments:

  2020 Property Assessment Update Postponed As part of the Ontario Government’s Economic and Fiscal Update on March 25, 2020, the Hon. Rod Phillips, Minister of Finance, announced the Province’s decision to postpone the 2020 Assessment Update, which would have seen the Municipal Property Assessment Corporation (MPAC) update the assessed value of every property in Ontario this year. In lieu of providing municipalities with updated assessed values for 2021, MPAC will deliver property assessments based on the fully phased-in January 1, 2016 current values, which is the same valuation date MPAC used for this year. For example, if your property value in 2020 was $300,000, municipalities will use this same value to calculate your property taxes in 2021. MPAC will continue to conduct regular business, including updating property information, completing tax applications and managing Requests for Reconsideration and appeals. If you have questions about your assessed value or the postponement of the 2020 Assessment Update, visit or call 1-866-296-MPAC (6722) or TTY: 1-877-889-MPAC (6722)

MPAC Requests for Reconsideration:

 The Municipal Property Assessment Corporation’s (MPAC) Request for Reconsideration (RfR) deadline—for property owners who disagree with the assessment of their property—is usually March 31 of the applicable tax year. The RfR deadline for the 2020 tax year will be 16 days after the @Ontario Government’s Declaration of Emergency related to the #COVID19 situation is lifted.


With a tax deadline upcoming please see the link below providing options for paying Property Taxes during Closures.

Options for Paying property taxes during COVID-19 Closures

The Town is extending the cancellation of interest and penalties period. Interest and penalties on property tax arrears will not be charged for the period April 1, 2020 through August 1, 2020. However, staff would appreciate property owners continuing to pay your property taxes on time at your bank, using online banking services, by entering into a pre-authorized payment plan (PAP) with the Town, or paying via cheque.

Ratepayers currently on PAP, please be advised that staff are processing PAP payments as originally scheduled. However, the Town will allow property owners currently on PAP to temporarily suspend their payments for the period of May 1, 2020 through July 31, 2020. If you would like to suspend your PAP payment, please contact the Finance Department at [email protected] by the 25th of every month and provide your name, property address, roll number and your phone number. The tax payers who suspend their PAP payments will be advised of the revised amounts following the deferral period.

For property owners that have submitted post-dated cheques for upcoming property tax installments, post-dated cheques will be processed on the original due dates. If you would like your cheques to be held and not cashed, please contact the Finance Department and staff will work with you on making alternative arrangements.

All property taxes will need to be paid before the end of the year.


  1. The building has been restricted to public access. If you have questions or concerns you can speak directly with a member of the fire service by phoning 519-485-3910 and pressing “0”.
  2. All inspections of a general nature have been suspended until further notice. All requests for inspections that would be an immediate threat to life will continue to be assessed.
  3. Open air burning restrictions are in place as per bylaw #13-4726 See attached information.
  4. No outside rental of training grounds or facilities.
  5. The Fire Service will be screening all individuals that they come in contact with for COVID-19.
  6. All other services are in place and operating normally.

Open Air Burning Advice: 

  • SOCIALLY DISTANCE – absolutely NO social gatherings are permitted at this time
  • Don’t burn yard waste
  • only burn between 4 pm and midnight
  • Always have a water  source near by.
  • Contact your local fire department about restrictions on open air burning & see By-Law  #13-4726


In light of recent developments concerning COVID-19 virus and following the order of the Provincial Government the Town of Ingersoll has made changes to how it would deliver its services to the citizens while at the same time ensuring the safety of its employees. The following changes have been made to the services delivered by the Engineering and Public Works Department. These changes are necessary for the safety of the Town’s employees while at the same time provide continuity of services.

While the Town Offices and Public Works Offices are closed to public, we are communicating through telephone and e-mail. The current conditions are being monitored and evaluated continuously and an update will be provided when there is a change in the situation.

Public Works:

While the public works staff will continue to provide normal services to the residents of the Town the staff has been organized into two teams with each team working alternate days of the week. The tasks carried out by the crew have been broken down into single-worker tasks and each employee has been assigned specific tasks that can be performed independently, thereby ensuring that they maintain adequate social distance while at work. This mechanism of distancing at work shall continue till further directions.


In order to maintain continuity of engineering services, the engineering staff has been split into two teams. Each team would come to work on alternate days while the other team will work from home. Arrangements have been made to ensure resources for work-from-home so that engineering work can be carried out. At the present time, the proposed Capital projects in the Town are proceeding normally the Town is seeking public comments even though a public meeting had to be cancelled due to COVID-19 virus shut-down. Essential services such as locates will be provided at normal times or at the earliest.


After careful consideration and closely monitoring COVID-19 related closures and cancellations, effective Monday March 16, 2020 Ingersoll Community Services locations were closed.  Therefore, all programming and facility rentals have been cancelled.  This closure/cancellation will affect all registered and drop in programming including :

  • Swimming lessons
  • Registered Children’s Programs (Time for Tots, Kinder Kids, Kinder Gym, child minding, explore and go).
  • All Fitness Programs (drop in and registered)
  • Personal training
  • Pre-Teen Orientation
  • Aquatic Leadership Courses (First Aid)
  • Adult Sports Leagues (Basketball, Volleyball, Coed ball)
  • Aquatic Fitness Programming (Aquafit, Aqua Zumba, Aqua Yoga)
  • Open Swim, Length Swims
  • Aikido, Karate
  • Shinny, Huff & Puff, Parent and Tot Skate, Adult Skate, Public Skate
  • Fusion Programming: Music Lessons, M-Bots, Drop in Programming

As a reminder, all sports fields are closed.  Please stay off the fields to avoid damage to the infield and outfield.

If you are attending any of the Town Parks, tennis courts, etc. please be sure to take the necessary precautions to help slow the spread of COVID-19.

We realize the difficulty this will cause for many people in our community.  We are in an extraordinary time when each of us has a responsibility to do as much as we can to slow down the spread of COVID-19.  Health agencies agree that large gatherings put people at risk, these cancellations and closures come because there is nothing more important than the health and well being of your families and ours.

Our intention is to resume this session from where it left off.   We will not be processing any refunds at this time.  This session has been put on pause and will resume at a later date.  We apologize for any inconvenience this has caused.  We appreciate your patience and understanding. Thank you for working with us to take the necessary precautions to stop the spread of this virus

Playground Structure Closures:

In an effort to stop the spread of COVID-19, all parks playground structures are closed to the public until further notice.  We apologize for any inconvenience this has caused.  We appreciate your understanding, and thank you for working with us to take the necessary precautions to stop the spread of the COVID-19 virus.

see attached information.

Physical Distancing Advice:

Physical Distancing or Social Distancing means reducing close contact

between you and other people to slow the spread of the COVID-19 Virus:

  • Parks & Trails Remain Open to the public, but please ensure that you are practicing Social Distancing and are staying 6 ft away from others and not gathering in groups.
  • When you stay Home and avoid contact with other people as much as possible you can prevent the spread to others, and make sure our hospitals have room for patients who need care.
  • View attached information from South Western Public Health