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The Municipal Property Assessment Corporation (MPAC) is responsible for placing a value on all properties in Ontario.

Property taxes are determined by multiplying your Current Value Assessment by the tax rate as established annually. If you have any questions about your current value assessment or wish to appeal your current value assessment, contact

Municipal Property Assessment Corporation (MPAC)

4380 Wellington Road South
London, ON N6E 3A2
Tel: 1-866-296-MPAC (6722)

MPAC's Website


MPAC - 2016 Assessment Update (Council Presentation)

School support questions will also be handled at the above numbers


How can I learn more about my assessment?


MPAC has produced a series of videos to help property owners better understand the assessment system. Available on YouTube, the following videos were provided to municipalities as part of the municipal toolkit, and are accessible on




About my assessment Website

The Province of Ontario establishes the education tax rates. Your questions on these rates should be directed to the Provincial offices at

Tel: 1-800-263-7965

Province of Ontario

Assessment Notices

All property owners in the Town of Ingersoll should have received their Property Assessment Notice for the current tax year from MPAC. If you have not received your notice and would like to know what your new assessment is please contact MPAC at 1-866-296-6722.


The Local Assessment Office is located at 4380 Wellington Road, London, Ontario. They can be reached at 1-866-296-6722 to answer your assessment type questions.


For further information about property assessment visit the MPAC site.


Tax Appeals

There are a number of ways to appeal your property assessment:


Form 357/358


This form may be used to request tax assessment relief if your property has ceased to be liable to be taxed at the current tax rate, has become exempt, has been razed or damaged by fire/demolition/otherwise, sickness or extreme poverty, mobile unit has been removed or repairs/renovations preventing normal use for a period of 3 months. A form 357/358 must be obtained and filed with Municipal Staff by February 28th in the year following the reason for application.


All appeals must be submitted by filing a Request for Reconsideration to MPAC by the deadline of March 31, of the assessed year. By submitting an RFR the resident is asking the Municipal Property Assessment Corporation to review their property assessment. There is no fee for an RFR. The deadline for submitting a Request for Reconsideration is March 31st, of the year for which you are requesting a review of your assessment.

Further information regarding Requests For Reconsideration may be obtained at

To be able to file a complaint with the Assessment Review Board, a property owner must have previously submitted a Request for Reconsideration to MPAC by the March 31st deadline. Further information regarding assessment appeals may be obtained at:

Tax Rebates

Deadline for applications for vacancy rebates each year is the last day of February of the following year. This rebate applies to vacancies within the commercial/industrial class only. The Rebate form is below in PDF format: please note, the application is on legal size paper and both sides must be complete or your application will be rejected.


For complete information about eligibility requirements, refer to Section 364 of the Municipal Act and Ontario Regulation 325/01.

General Information

A whole commercial or industrial building will be eligible for a rebate if the entire building was unused for at least 90 consecutive days.


A suite or unit within a commercial building will be eligible for a rebate if, for at least 90 consecutive days, it was:

Unused; and Clearly delineated or physically from the used portions of the building; and Either capable of being leased for immediate occupation, or Not capable of being leased for immediate occupation because it was undergoing or in need of repairs or renovations Unfit for occupation

An industrial building will be eligible for a rebate if, for at least 90 consecutive days, it:

Was Unused; and Clearly delineated or physically from the used portions of the building

A building or portion of a building will not be eligible for a rebate if it:

  • is used for commercial or industrial activity on a seasonal basis
  • is leased to but not occupied by a tenant
  • is already included in the sub-class for vacant land
  • is used by the owner for storage or any other purposes


The application deadline is the last day of February, of the year following the vacant period. Fully completed applications and all supporting documentation must be submitted to the Town by the deadline date. Please note that after reviewing the initial application, the Town may request additional information in order to verify eligibility or identify the vacant area.

For properties with both Commercial and Industrial assessment, separate applications must be filed.

The Town’s deadline for processing applications is 120 days after receipt of all requested information from the owner.

The Municipal Property Assessment Corporation (MPAC) is responsible for determining the apportioned assessment value and the Town is responsible for calculating the rebate amount.
Rebates will be applied to the property tax accounts, refunds will be issued for any credit balance upon request from the property owner.

A property owner who disagrees with the rebate calculated by the municipality can appeal to the Assessment Review Board (ARB) within 120 days of receiving notification of the rebate amount.

Application forms are available year round from the Treasury Department and will be processed in accordance with the above deadlines.

Some of the information required on the form is as follows:

  • Municipal address of the property including the Roll Number and Account Number.
  • Owner information – name, address, phone number etc.
  • Description of the vacant area – unit, building or floor number – a sketch or diagram is recommended.
  • Size of Vacant Area – in square feet.
  • Period of Vacancy – at least 90 consecutive days – beginning and ending dates required.
  • Signature of the Owner (or Owner’s Representative).

Deliver the completed application to the Treasury Department by 4:30 p.m. February 28 (29).


Vacancy Rebate Application Form

Ingersoll - our heritage, your future




130 Oxford Street (2nd Floor)
Ingersoll, ON
N5C 2V5 

Business hours are Monday to

Friday from 8:30am to 4:30pm

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