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The Town of Ingersoll is organized into the following departments:

Operation of the Town Hall is based on a Chief Administrative Officer (C.A.O.) structure. CAO William Tigert oversees administration of the Town with the assistance of eight department heads who oversee the various activities within the Town.

William is committed to understanding what residents of our town want and need – so if you have an idea or a concern you want to share with him, he invites you to contact him.

William TigertChief Administrative Officer519-485-0120 ext 6229Email Chief Administrative Officer

The primary role of the Clerk is to perform the statutory duties assigned to the position by provincial legislation (the Municipal Act and other related Acts and Regulations) and Council.

The Clerk’s Department delivers the following services:

  • Support for the CAO and Town Council
  • Organizes meetings of Town Council
  • Preparation of Agendas and Minutes; this activity includes scheduling delegations and presentations, compiling correspondence and reports, and preparing by-laws.
  • Provides easy public access to Council’s decision-making processes and information through publication of agendas and minutes and related information to the Town of Ingersoll web site
  • Records proceedings of all Council meetings
  • Ensures that Council decisions are communicated as required, in a timely manner, and gives notice to affected parties as required by statute, ie. Planning Act Notices.
  • Processes appeals received under the Planning Act. This activity is a coordinated effort between the Clerk’s Department and Planning Department which requires the compilation of several records and preparation of various declarations for submission to the Ontario Municipal Board.
  • Managing, organizing and conducting the Municipal Election
  • Overseeing the organization, retention, and disposition of Town records
  • Processing Vital Statistics information (such as death registrations and marriage licences)
  • Processing Municipal Freedom of Information and Protection of Privacy access requests
  • Licencing for Marriage, Lottery, Transient Traders, Mobile Lunch Wagons
  • Officiate Civil Marriages
  • Recieve and process Freedom of Information Requests
  • Oversee the Town’s Crossing Guard Program

Office Location

Town of Ingersoll
Town Centre
130 Oxford Street, 2nd Floor
Ingersoll, ON N5C 2V5

Hours of Operation

Monday to Friday 8:30- 4:30 (excluding holidays)

General Inquires519-485-0120Email General Enquiries
Clerk/ Deputy CAOMichael Graves519-485-0120 ext. 6222Email Clerk
Deputy Clerk/ Executive Assistant, Wedding Officiant, Crossing Guard SupervisorPaula Toft519-485-0120 ext. 6260Email Deputy Clerk
Records Coordinator / Administrative Assistant Sarah Baas519-485-0120 ext. 6261Email Records Coordinator
Human Resource CoordinatorBridget Kirwin519-485-0120 ext. 6238Email Human Resource Coordinator
Administrative Assistant, Social Media MonitorGina Armand519-485-0120 ext. 6221Email Administrative Assistant


Victoria Park Community Centre
355 Wellington St

Monday to Thursday 5:30am – 9:00pm

Friday 5:30am-8:30pm
Saturday (September – June) 6:00am – 6:00pm / Saturday (July – August) 7:30am – 3:00pm

Sunday 9:00am – 3:00pm

Ingersoll District Memorial Arena

97 Mutual St


Office Hours – Monday to Friday 8:00am – 4:00pm

Fusion Youth Activity & Technology Centre

121 Thames St N
Office Hours – Monday to Friday 8:30am-4:00pm

Youth Centre Hours

Monday to Thursday 2:30pm-9:00pm
Friday 2:30pm – 11:00pm
Saturday 1:00pm – 11:00pm


Kyle StefanovicDirector of Community Services519-425-1181Email Director of Community Services
Craig BoddyManager of Fusion Youth Centre519-425-4386Email Manager of Fusion Youth Centre
Darryl CapernManager of Parks519-485-3774Email Manager of Parks
Nancy NadalinRecreation Program Manager519-425-1181Email Recreation Program Manager
Amy NelderAquatics Manager519-425-1181Email Aquatics Manager
Joe SymManager of Facility Operations519-485-5023Email Manager of Facility Operations

The department is responsible for the design and administration of capital projects including construction or reconstruction of roads, bridges and culverts, sidewalks, storm sewers, survey and inspection activities for department and corporate needs, project management and engineering services relating to the promotion of safe and efficient movement of people and goods, parking lot operations and street lighting.

Engineering Services is responsible for the Town’s Asset Management and Tangible Capital Assets. It maintains an inventory of infrastructure (digital and spatial) to assist with long-term capital planning including recommending preventive maintenance programs, prioritizing capital programs and monitoring activities that relate to the acquisition, maintenance and renewal of infrastructure, and assessing condition of infrastructure to determine the most cost effective alternatives (i.e. replacement, rehabilitation, maintenance) to achieve sustainable infrastructure management.

Engineering Services is responsible for the review and approval of all proposed subdivision plans to ensure conformance to Town Standards and that proper drainage standards are met, site plans and municipal consents (approval for utility locations). Staff reviews and comments on applications for Official Plan Amendment, Zone Change, Consents, Minor Variances and By-Law changes or amendments.

Staff provides locate services for storm sewers through requests for locates from Ontario One Call. By issuing Municipal Consents through Engineering Services for all utilities located within the municipal right-of-way the Town ensures that its responsibility for the management of the right-of-way is intact.

Through an agreement with the County of Oxford we provide design and administration for the construction or re-construction of sanitary sewers, watermain and roads owned by the County.

Engineering Services in co-operation with the Upper Thames River Conservation Authority continues to monitor water levels in the creeks and streams and monitors rain gauges to ensure that our Stormwater Management Strategy is current.

Ramesh UmmatTown Engineer519-485-0120 ext 6236Email Town Engineer


The Treasury Department provides a variety of services to the Municipality. These services include the following:

Treasury and Financial Services

  • Manage all Financial matters of the Town as directed by the Town Council including preparation of all Financial Statements
  • Corporate Accounting Services and internal control systems
  • Financial Reporting which fulfills the Public Sector Accounting Board (PSAB) Standards
  • Preparation of Annual Capital and Operating Budgets
  • Accounts Payable, Accounts Receivable
  • Property Tax, Billing and Collection, Taxation Policy and advice to Council, Related boards and staff,
  • Financial Services including financial planning to ensure long-term financial sustainability,
  • Cash Management including Administration of debt and investments
  • Development Charges

Other Services include the following:

  • Payroll and Human Resources Services
  • Risk Management and Insurance
  • Special Projects, Municipal Performance Measurement program (MPMP), Dog Tags and Animal Control
Iryna KovalDirector of Finance/Treasurer519-485-0120 ext 6227Email Director Of Finance
Joyce McAndrewDeputy Treasurer/Tax Collector519-485-0120 ext 6226Email Deputy Treasurer
Kexin LuAccounting Clerk/Accounts Payable519-485-0120 ext 6262Email Accounting Clerk
Tracy LikinsAccounts Receivable/Tax Clerk519-485-0120 ext 6228Email Accounts Receivable
Curtis TigheEconomic Development Officer519-485-0120 ext 6225Email Economic Development Officer
Lauryn OstermaierEconomic Development & Tourism Assistant519-485-0120 ext 6224Email Economic Development & Tourism Assistant
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